Belsura works with a large network of experienced and competent partners for claim handling and settlement. These include Carglass, AVUS, and Repanet. In case of a claim, we will inform you after your claim has been reported and keep you updated on the status.

You should report the claim immediately online or by phone at +41 43 543 81 80. In case of a breakdown, you can call the same number.

Attention: Never sign any demands from third parties or documents in a foreign language!

That depends on whether you have included the «free choice of garage» option. If so, you can choose the garage freely. Otherwise, the Belsura network is available to you.